HR Operations Coordinator

Full-time position, flexible/remote with preference for Bengaluru, India or Hong Kong

Cascale is an industry-wide group of more than 300 leading apparel, footwear and textile, brands, retailers, suppliers, service providers, trade associations, nonprofits, NGOs and academic institutions working to reduce environmental impact and promote social justice throughout the global value chain. Leveraging the Higg Index suite of tools for the standardized measurement of value chain sustainability, Cascale is working to transform business for exponential impact.

Cascale was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, Cascale spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. For more information, visit www.cascale.org.

Cascale is a fast-paced organization that has an ambitious mission that seeks to reward those who challenge themselves to provide membership and the organization with very high-quality deliverables and engagement in line with our mission. Cascale values trust and strong relationships where team members collaborate effectively and support each other and the work across the organization.

Position Description

The HR Operations Coordinator will support Human Resources in operational tasks & duties, perform broad research, and support the full HR infrastructure. The role will have a strong focus on preparing and analyzing HR-related data, providing benchmarking insight, and providing up-to-date people reporting.

Primary Duties and Responsibilities

• Support the bi-annual salary external benchmarking research, ensuring a consistent approach across the organization
• Support the annual pay review process by collating, analyzing and preparing raise and bonus spreadsheets
• Provide quarterly people reports and ad hoc reporting enabling the business to make informed people decisions
• Ensure compliance with GDPR, employee privacy, and immediately highlighting areas of concern
• Implement monitoring and audit processes for HR laws & regulations to ensure adherence to compliance in each of our global locations
• Research and stay up-to-date on new benefit initiatives, both on a global and country-specific basis, to ensure Cascale’s offerings remain market competitive
• Manage HR onboarding and offboarding projects in Asana
• Provide recruitment support
• Run monthly payroll processes through multiple systems
• Provide VISA management for employees
• Provide administrative support in all HR tech systems
• Research and support  the addition of AI in HR processes, reporting and research

Ideal Qualifications and Experience 

• Excellent organizational skills with a strong process driven approach 
• Significant experience in Microsoft Office Excel/Google Sheets, plus experience in other Microsoft and Google tools (Word, PowerPoint), GoogleSuite (Docs, Slides), Miro, and Asana experience or possesses the ability to quickly master 

• Demonstrated project management skills
• Good communication, influencing and interpersonal skills with a positive and supportive attitude
• Ability to work with colleagues in a multicultural, multinational context to collaboratively achieve organizational goals; preferred experience working in a global HR organization
• Strong interest and knowledge of sustainability issues

• Fluent in English, with knowledge of other languages being an advantage
• Ability to multi-task and comfortable with ambiguity and handling complex issues 
• Bachelor’s Degree or equivalent experience preferred
• Minimum of 2+ years of proven work experience in HR Operations

SAC seeks a candidate who is / has: 

• Mission Driven: Is motivated by the mission of the organization and knows that success comes through teamwork.
• Commitment to excellence: Performs duties at the highest level possible on a consistent basis.
• Trustworthy: Demonstrates an ability and temperament to work with sensitive and confidential information.
• Collaborative: Has team-oriented experience and approach.
• Service focused: Is dedicated to meeting the expectations of their role.
• Resourceful: Is quickly adaptable and able to think creatively.
• Tech savvy: Has the ability to understand and fully leverage a variety of technology platforms to ensure effective and efficient communications and work processes.
• Growth minded: Is willing to learn and grow within the role and in the organization.

Reporting Structure, Timeline, and Compensation

This is a full-time remote role, directly reporting to the Sr Global HR Manager  with a desired start date of May 15, 2024. The role has a desired location of Bengaluru, India or Hong Kong.

Cascale utilizes salary bands based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees. 

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. 

To Apply