Administrative Assistant - APAC

Full-time, Hong Kong

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships, and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Administrative Assistant is a crucial role to the organization and will develop and foster proactive engagement to support the executive leadership team through administrative and operational tasks. Your work will enable Cascale to maximize productivity by simplifying collaboration and connection with one another. The role will partner with leaders to help them achieve their goals and objectives as well as work with the broader team. It will provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.

Duties & Responsibilities

The administrative assistant will support for the following areas: 

 [Executive Team Member(s)] Support 

• Review and prioritize inbound requests to identify items that are critical
• Process and manage inbox including filing, deleting, drafting and sending email responses as appropriate  
• Draft – and as directed, send - internal and external correspondence including some of a sensitive or confidential nature
• Manage an active and changing calendar including prioritizing inbound requests to schedule meetings, both in-person and virtual
• Arrange and provide logistical support for ET-priority meetings, virtual and physical (in-region), including ensuring agendas are set and managing any practical needs (e.g. catering, meeting rooms, travel, etc.)
• Make travel arrangements and create detailed travel itineraries, including assisting with submitting expenses per Cascale policies

• Support in tracking and follow-up with Team Lead critical priority projects
• Make travel arrangements and create detailed travel itineraries, including assisting with submitting expenses per Cascale policies
• Carry out administrative duties for senior leadership team such as scheduling meetings, taking notes, drafting presentations, filing documents 
• Leverage technology platforms to streamline communications and operations for the leadership team 
• Schedule meetings + events pertaining to the executive leadership team including coordination and execution of annual team and leadership meetings, both virtual and in person 
• Work closely and effectively with the Executive Assistant to keep him/her informed about upcoming commitments and responsibilities pertaining to the leadership team and Board of Directors.

• Coordinate ET calendars to allow for dedicated work time
• Assist in preparing materials for internal or external meetings including Board Meetings, presentations at events or with members, etc
• Support the maintenance of filing systems in google drive to allow the ET to easily find documents
• Leverage technology platforms to streamline communications and operations for the ET
• Develop and maintain relationships with other internal and external assistants to support in the work of the ET
• Board Support as Requested, and directed by Chief of Staff

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• Strong work tenure: 4-5+ years experience in supporting C-Level Executives
• Must be able to speak Mandarin and/or Cantonese
• Strong analytical and problem-solving skills
• Excellent oral, listening, and written communication skills
• Ability to thrive in a fast-paced environment, managing multiple priorities
• Capability to work independently while collaborating with staff
• Keen attention to detail and a high level of accuracy
• Required expertise in computer and business software, including platforms such as Excel, QuickBooks Online, and G Suite and Microsoft Office Suite (Excel, Word, PowerPoint) applications

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.  
• Team player: Has team-oriented experience and approach, and is comfortable with operating in ambiguity
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Chief of Staff but will take regular direction from Executive Team members.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Cascale’s members and partners are global organizations, and as such, our staff sometimes work early or late hours. This position is preferably based in Hong Kong.  Please note that you will have to be eligible to live and work in the region specified. 

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.