Coordinator- Higg Index, Verification Services

Bangalore preferred
Full-time position

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description 

The Coordinator Verification Services will be supporting smooth and efficient operations of the verification services. This role will report to the Director - Verification Services at Cascale. The goal of the verification program is to ensure that the Higg Index and its related tools are trusted and credible measures for sustainability performance and benchmarking. This position will have a project management focus, requiring high attention to detail, very good coordination skills, and analytical thinking. 

Key Responsibilities:

• Contribute to verification program processes, keeping team members informed of progress and helping to ensure results are delivered on time and within budget.
• Facilitate activities and processes regarding the program
• Coordinate site visits and travel to project locations when needed.
• Work with project and cross functional staff to ensure relevant monitoring metrics are transferred to management at high quality and on time.
• Support the ongoing processes, including annual work plans, monthly & quarterly reports, verification timelines, and scheduling training and quality checks.
• Support project-specific information and data dissemination for responding to VB audit findings.
• Communicate professionally and comfortably to your colleagues across multiple applications, time zones and cultures / work styles.

 Skills & Experience

• Enjoys a fast-paced, dynamic, global work environment.
• Experience with Project Management
• Adept at working with remote collaborative platforms such as Asana, slack, etc.
• Customer oriented and motivated to ‘go the extra mile’ to support the organization and its stakeholders.
• Confident self-starter with the ability to take initiative and get things done.
• Keen attention to detail with the patience and rigor to carry out tasks accurately and to a high quality.
• Process-orientation, pro-activeness and ‘continuous improvement’ mentality: developing systemic solutions for day-to-day challenges.
• Motivated to learn and support Cascale to excel in implementing verification-related projects.
• Ability to communicate effectively and work with Cascale stakeholders.
• Fully proficient in the English language, including high-quality written English.
• Proficient in Microsoft Office Suite (Excel & PowerPoint in particular).
• Flexible nature; willing to support team-mates and to prioritize wider needs of the team.
• Bachelor’s degree in Commerce (B.Com), Business Administration (BBA), Finance, or a related field is preferred.
• Basic understanding of social compliance, audit firms, or industry certification schemes preferred
• 3+ years of working experience

Cascale seeks a candidate who is: 

• Mission Driven: Is motivated by the mission of the organization and knows that success comes through teamwork.
• Commitment to excellence: Performs duties at the highest level possible on a consistent basis.
• Trustworthy: Demonstrates an ability and temperament to work with sensitive and confidential information.
• Collaborative: Has team-oriented experience and approach.
• Service focused: Is dedicated to meeting the expectations of their role.
• Resourceful: Is quickly adaptable and able to think creatively.
• Tech savvy: Has the ability to understand and fully leverage a variety of technology platforms to ensure effective and efficient communications and work processes.
• Growth minded: Is willing to learn and grow within the role and in the organization.

Reporting Structure

This is a full-time role, directly reporting to the Director of Verification, Training, & Insights with a desired start date that is as soon as possible. 
 

Compensation and Location

Cascale offers competitive salary commensurate with experience. Salary bands are based on the country of location and aim to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascales’s Total Rewards package for employees. The Cascale’s members and partners are global organizations, and as such, our staff sometimes work early or late hours. This role is preferably hybrid with 2-4 days of working in person at a co-working space with a preferred location of Bangalore, India. 

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.